When acting as a change agent, it is critical to keep your eye on the priorities. Handling priorities should go in this order. First you need to focus on your project and then the world. The project is referencing the business change management initiative you have been assigned. The world is the overall change environment. It takes effort not to get caught up with deficiencies in the change environment. However, your focus needs to be centered on your change project.
You will be faced with a scarcity of resources. You need to keep your eye on your project to make sure that your resources are be best used there. It really is best to be frugal with your resources. Keeping projects narrowly focused helps to do this. If you like what you do, make sure that your business change management initiative does something by its conclusion. This is why you have the job. Making use of practical project design will enhance your ability to fulfill your duties. This means going after things that are highly achievable, with tangible results, and big impact. Do that and you will be a successful change agent.
It is important to keep in mind that affecting the change environment really isn’t your job. In the end, only executives really have the power to make those changes. The ball has to roll downhill to achieve change of that order. By all means, encourage those changes when the opportunity presents itself. Pragmatism demands that your investment in effecting those changes be minimal. Any environment is a complicated set of factors and changing it can be harder and less efficacious than theory would suggest. You need to have some patience with those issues. You can look for allies in HR, Training and Development, and Organizational Development. Affecting the change environment is part of their job description. Model the changes you would like to see.
PR will be a significant part of your change agent work. Everyone loves a winner, so managing successful projects will be fantastic PR for you. If your business change management is the best in your organization, get that information out there. Be your own advocate. It’s a fact that real power rests in winning hearts and minds; so start winning. It’s easier to sell people on a new change when they like and respect you. Maintain focus on achievable goals with high impact will result in successful projects. Those kinds of successes will prompt resource increases, which magnifies your influence of over the change environment.
As a change agent, your job is your specific change project. You are getting paid for business change management that gets things done. The change environment is a red herring for you. That is a problem for the company executive. Change environments can only be subject to long-term improvement through the success of change projects.
For more information, please see our website: Business Change Management
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