Insurance
The first thing you should enquire from a prospective rental company is whether or not they are insured. Jumping Castle rental insurance covers liability in the event of an accident where the moonwalk company is at fault. It does not typically cover injuries or minor accidents that occur while the moonwalk is under your supervision.
Delivery
Does your prospective rental company offer delivery? Is there an additional charge?
Jumping Castles are heavy, bulky, and difficult to move and setup. They require decent anchorage, either with stakes or sandbags and there may be state-regulated minimum requirements on the size of the stakes or the weight of the sandbags. If you are picking up the moonwalk yourself, be sure the operator reviews safety and setup instructions with you to ensure that you have a safe and fun experience with your moonwalk.
In most areas, you can find companies with delivery included or for a small additional fee. It’s not just about the money or convenience, but the safety of your children and their guests. Consider having a professional set up your inflatable bounce house or slide for your own peace of mind.
Deposits
Deposits vary by area – in highly competitive areas, you may not be required to send in a deposit but in most areas of the country rental companies do require a deposit of some sort – a credit card number or a mailed deposit. This ensures the equipment you want is set aside for the date and time you requested.
Power
Usually, if you rent a moonwalk, you are expected to provide an electrical outlet. Be sure to test outdoor outlets as they are likely to go bad and if you don’t use them often, you may not be aware they don’t work until time for setup! Plug a hair dryer into the outlet and let it run at high a while to test.
For events that aren’t close to an electrical outlet, you’ll need a generator. Many jumping castles hire companies have them or can get them for you- if not you can pick one up yourself at a local rental store. Ensure you know how to operate it and how long a tank of gas will last if you are doing it yourself.
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